There are ads all over facebook that appears to be from the retailer - COACH. The ads claim that due to storage issues or store closures, Coach is selling their handbags for $1.00, and you only have to pay $6.95 for shipping and handling. I was hesitant at first because I thought it was too good to be true. After my third hesitation, I decided to make the purchase on 09/15/2023. I received a notification in my email that my card was charged $7.95 for a Coach handbag. However, the receipt came from consumergadgetsdepot.com and the charge appeared on my card as PUREEPICMUSI [protected] - and no mention of COACH.
Then on 09/18/2023 my card was charged again in the amount of $79.95. When I called the number to report the unauthorized charge, I was told that the $7.95 was the entry fee for a chance to win a Coach handbag for $1.00 and the $79.95 was for some sort of subscription that is non-refundable. Subscription for what! I never asked for a subscription and never received an email confirmation that I signed up for a subscription. I argued with the lady on the phone. At first, she said that they could issue me a voucher to make purchases on their online store. I told her that a voucher is no help to me because my son was diagnosed with cancer this summer, and I depended on my credit card, which has a low credit limit, to purchase food and medication for him. These charges almost wiped out my available credit. Then she said she could refund 40% of the subscription immediately, which would only be $31.98, but I never received the refund!
Desired outcome: I want a refund in the amount of $87.90. The ad didn't say anything about an entry fee and I saw nothing about a subscription.
