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i brougth 40 windsor blue cigarettes but they hadnt bin made rigth the paper that should be on the tip was allover the cigarette and wasnt smoke able i dont expect to pay £15 plus a day on cigarettes and them not to be made rigth at all
The complaint has been investigated and resolved to the customer’s satisfaction.
Me & my wife have smoke Windsor blues for around 2 years but the last year we are having problems as the tobacco is falling out of the ### we go to light one up & half the ### has gone. Normally I wouldn't complain but it's happened repeatedly over the last 12 month, every packet is the same it's costing us a fortune as we run out quicker. I'm thinking about changing brand of cigarettes but really don't want to as we enjoy Windsor blues but if it continues I'll have no choice as we can keep paying out for cigarettes they are to dear.
just thought id wish u guys a merry christmas, no complaints cant fault you(unlike some)but have a good one when it comes.
Mistakes happen in mass production.
Return them to the manufacturers and they will replace them.