Wend's / VERY POOR SERVICE & MANAGEMENT
Today a manager allowed an employee to walk away from me without serving me because I had reported her for bad service. You don't give customers bad soda over and over again then stop serving them everytime they come back. Last staw! I requested a refill and the employee walked away and asked the manager (Stacey) to help me. The manager would not tell me why the employee would not serve me and I told her that that was bad customer service and employees should not be allowed to disregard a request made by a customer. The manager even had an attitude with me. With things the way they are, how can a company afford to lose a customer?