welove... bad
Why is it necessary to be so bad having great items? The way you work and they way you treat your customers is terrible, but at the same time, I can't complain about the quality. But probably, it's not the golden middle, just one side is worse and more important. With a bad CS you won't succeed.
Just think about it.
I love what I got, but I will definitely never order from them again and look for different websites.
I am very disappointed with WeLoveFine!
I had a bad experience with WeLoveFine and I am very disappointed with them.
I bought a shirt and the one I received was very small and did not fit so I contacted them and asked for a replacement. They said that they don't do replacements and offered me a refund. That seemed strange but I agreed.
I followed their instructions and sent the shirt back and later I received my money back. I was not happy when I realized that they refunded only 75%!
I want to mention that their rep promised me a FULL refund!
I contacted them again and they said that all the information regarding the refund process was available on their site. Customer service rep wasn't nice and his tone was rude and unfriendly. I will not buy from this site ever again, they are the worst ever!
Looks like a scam
I don't know what to think. When I contacted these guys they seemed nice and tried to help, but I guess they are just pretending to be nice. Ordered a shirt from WeLoveFine website a long time ago (back in August) and it was a birthday present for my brother.
Two months passed and still no sign of my order. When I contacted WeLoveFine they said that everything was fine, that my order was on its way and that there's nothing to worry about. They are unable to tell where my order is and when will it arrive. I'm very disappointed with WeLoveFine and will never order anything from them again!
Is WeLoveFine legit?
WeLoveFine earns 62% level of Trustworthiness
Good Credibility Notice: WeLoveFine rated around 62% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for WeLoveFine. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Welovefine.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the welovefine.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- WeLoveFine protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to WeLoveFine. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Did not refund the shipping cost
I have ordered several items from WeLoveFine store and paid some extra money for two day shipping. It actually took them over three weeks to deliver and all this time they gave me nothing but headache. When I contacted customer service for the first time they said that they need some time to process the order, then they said that they also need extra time to contact the delivery service and etc. When I asked them so what did I pay for they said for 2 day shipping. I asked so where was my 2 day shipping and of course they replied nothing, because I was right and they were not! Received my items and really liked them, but I still wanted to get the money back which I paid for the shipping and they refused! This company is the worst ever! Terrible service!
10 days pased and still no delivery
My sister bought two t-shirts with the cartoon’s heroes from the website www.welovefine.com. She placed order, paid and got the confirmation emails as well. But after 5 days, she hasn’t received the order. The seller replied to our message and told that the order was on its way, but we needed to be more patient. Another 5 days pased, but the situation remained the same. Awful.
Ordered a few products to Spain and had to pay basically 50% in fees! What the [censored]ing heck!
I've never paid any kind of fees when ordering stuff from abroad in all of my life. Never buying from them again.
Overview of WeLoveFine complaint handling
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WeLoveFine contacts
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WeLoveFine phone numbers+1 (213) 235-4710+1 (213) 235-4710Click up if you have successfully reached WeLoveFine by calling +1 (213) 235-4710 phone number 0 0 users reported that they have successfully reached WeLoveFine by calling +1 (213) 235-4710 phone number Click up if you have UNsuccessfully reached WeLoveFine by calling +1 (213) 235-4710 phone number 0 0 users reported that they have UNsuccessfully reached WeLoveFine by calling +1 (213) 235-4710 phone number
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WeLoveFine emailssupport@welovefine.com100%Confidence score: 100%Support
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WeLoveFine headquarters2010 E. 15th St., Los Angeles, California, 90021, United States
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WeLoveFine social media
Recent comments about WeLoveFine company
10 days pased and still no deliveryOur Commitment
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