Wells Fargo Bank / wells fargo denver should be fired
/name removed/ is a "relationship manager" at Wells Fargo. My company has put over $8, 000, 000.00 through Wells Fargo so far in 2008 and we are in the process of winding our accounts down and moving to another bank. After /name removed/ made an error in my account to the tune of roughly $82, 000.00, I told him I was going to his superiors. He responded by lowering all my charge amounts on my debit cards and changing my account status (all while charging upwards of $3, 000.00 per month in fees). I asked MULTIPLE times to be assigned another banker and when I asked him finally again in November, he said he was "shutting down my accounts." I am a valuable customer of Wells Fargo and I will assign a member of my staff to stay on this until he is reprimanded. In addition, /name removed/ MISREPRESENTED the nature of the accounts he was putting me in (including the massive fees) so he could get his small commission. A simple look into the accounts will demonstrate that there was no need for the accounts I was sold. He said it would be "around the same cost, but better service." Neither of these statements were true. Wells Fargo needs to monitor sales staff not only by sales numbers but honesty. An upgraded account is not worth losing a lifetime customer like my family. I will have my staff check in on /name removed/'s status at Wells Fargo every month until he is let go or reprimanded severely. In talking to other bankers in Denver and surrounding areas, they have agreed with me that he is unethical and should not be employed by your company. The problem, is his branch manager from what I have learned benefits from having strong numbers from him and is far too eager to look the other way. I am sending certified letters to every single branch manager in Colorado telling specifics about my experience with /name removed/. I am also telling other banks in Denver and all of their branch managers my experience with /name removed/ so when he is fired for doing dishonest things to another high valued customer at Wells Fargo, he will not be able to take advantage of another customer through another financial institution. I'm also contacting the Attorney General and the media. This is my public service so /name removed/ doesn't continue hurting customers at wells fargo.. /name removed/ was left several messages from me and never returned the calls.
My Desired Resolution:
I want /name removed/ to be repremanded and his boss to return my phone calls. I want to be notified when something is done. This has cost me tens of thousands of dollars and far too much of my valuable time.
More Wells Fargo Bank Complaints & Reviews
- Wells Fargo Mortgage - loan refinance 
- Wells Fargo Dealer Services - late payments / repo 
- Wells Fargo Home Mortgage - loss mitigation department 
- Wells Fargo Home Mortgage - beware of this company! 
- Wells Fargo Auto Finance - wells fargo auto finance ripoff hurting millions of common americans! 
- Wells Fargo - insurance repair escrow
- Wells Fargo - unethical behaviour for mortgage lender 
- Wells Fargo Dealer Services - customer services
- Wells Fargo - closed credit card acct 
- Wells Fargo Dealer Services - to return vehicle