Wells Fargo reviews and complaints 1
View all 1719 complaintsWells Fargo - delinquent account for enitre loan
Here is some food for thought and a good reason to think that Wells Fargo Auto is a crock of ###. They should be investigated and be shut down as a lending facility for lack of competence or anybody that even gives a ### or has a god damn clue. People cant even do there jobs and i'm left and stuck fixing peoples ignorant mistakes. I got better things to do than sit around on the phone with you ###s and argue who's right and whos wrong. Let me further explain.
It all started when i purchased the car, a 2004 chevy cavalier, that was financed through Wells and ended up to be the biggest mistake of my life and destroyed my credit! Initially, after i had been driving the car for a couple months i had never received a bill or coupon book which is how people pay their bill most of us, so i had called to find out what was the deal. I found out when i called that they had the wrong mailing address! So after that, i was assured by a representative that everything was to be cleared up and that this matter was over and to be taken care of. Big mistake, another month goes by still nothing. I called again to complain, at this point I still didnt know my account number no nothin! Again, i verified the mailing information and they said it was correct. I waited another month and still nothin! Are you kidding me i couldn't believe it! Folks, at this point my auto payment past due by 90 plus days.
Next, the harrassment started, they told me that i signed a contract stating i would pay $295.82 each month. So i was like well no ### but i had no idea where to send the payment to, no bill, no god damn account information no nothin! Note, i was told that they were sending me a bill each time i called about this very same matter. What a bunch of ###s, cant anyone do there job? What good did it do for me to call? Why should i be blamed? Whos fault is it? Did I not try and resolve this matter? Its not their credit so why do they give a ###. What else should i do? I didnt think that this was that big of a dilemma. Needless to say, this was the start of my past due account that had accrued and continued to be this way since day one. This loan is for 5 and a half years and it is now year 3. I still cant pay my bill on time, between late fees and my high monthly payment it doesn't make it ends meet. I have been threatened by these people for long enough and i'm TIRED OF IT! My credit is screwed. Thank you Wells Fargo Auto.
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I have uploaded the original letter to the CFPB's database, which contains details of my complaint against Wells Fargo My wife and I purchased a shed and used wells Fargo account through the company selling the shed no interest for 18 I’ve been with Wells Fargo for about 15 years now and finally I’ve had enough Wells Fargo believes they have the authority to withhold money that rightfully belongs to you and deny you access when I deposited a check into my account on Thursday and received a digital receipt stating that half of the check amountGiving a Voice to Consumers
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My problems started in July. I had asked if I could skip a pay for two months and adding it to the back of my loan. I was told I had to be behind before I could do this. I was one day late and I called to ask for the two month extension and I was told to call back to see if it was granted. I phoned and I was told that I didn't meet the criteria for this and I needed to make a payment right away. I was very disappointed because I had just used my car money to pay my portion of her tuition. To be honest I have been told so many different stories by each person that I call. I was granted an extension for one month and I wasn't notified by mail nor was I notified by a phone call. I had to call them to find out it was granted. Even though it was granted I was then two payments behind and I had to go to a check cashing place to borrow money to catch them up. I'm now five days late on my payment and I asked for another extension tonight and I was told that I didn't have a good excuse to extend the payment. What will I do? I hate going to the check cashing places.
When I first started my car loan with them I had the same problems that Mike had, but the customer service was a lot better once I got my payment notices on track. I don't know what to do? Customer service rates a -10 now.