This is regarding Wallmart store 2582 in Clinton, NJ (right off 78 by Cracker Barrel) . I had a prescription dropped off for 2 days - I had some time to pick it up... when I went to get it, they said they did not have the medication... it's a really common med - most pharma's should have plenty in stock... I have NEVER had problems getting it filled at any other pharma and I've been on this stuff for like, 4 years now... anyway, the clerk told me they were out and didn't know when they were getting a new batch... Wallmart Pharma NEVER called me for 2 days to tell me they were not planning on getting any medication in stock or that they were out.
Thank GOD this is not a life saving medication.
I asked why didn't they call and tell me and she said, "I dunno... I wasn't here the past 2 days..." I said, "I don't mean YOU Personally, I meant the pharmacy in general - certainly YOU aren't only one working here"...She said to call today.. which I did and this very nasty clerk answered the phone and said "well, if we didn't have it yesterday, why would I think we'd have it today"... I told her I would like her to check and see when they were going to get it, because I'd have to go to another pharmacy. Then ms. nasty got all nice and said, "Oh, let me check for you... we should be getting it soon". Low and behold, she told me it is 'scheduled to be in this afternoon's shipment". So, lucky me... I get to go 3 days now possibly without getting my med. I told her to call me and she jotted down my number - I am not holding my breathe on getting the call as to yes or no that they have the med... I'll just go to another pharma... This lack of customer service and crappy attitudes of the slobs who work there are the #1, 999 reason why I don't shop at the CLINTON NJ WallMart anymore. The only reason I go the for my script is because it's close to my hosue, but no more - I'll drive a few extra miles for the pure joy of knowing wallmart ain't gettin' another penny of mine!