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Walmart Automotive / scam

1700 S Orange Blossom TrailApopka, FL, United States Review updated:
3.75
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Well, it seems Walmart Automotive is the leader in the old bait and switch scam..one year ago I bought 4 brand new tires for my car and then was talked into the "lifetime guarantee" for each tire I purchased. I made sure and asked repeatedly does this mean if anything happens to my tires they will be replaced free of charge" I was told everytime "yes Mam".. well, two months ago I had a flat tire so I called and again asked about my lifetime guarantee will my tire be replaced free of charge? the Woman I spoke to look up my info and said "yes Mam according to your lifetime guarantee contract it will be free of charge" so I went in and that's where the song and dance began..all they kept saying (once they had me there in person) was "you'll have to pay a fee if more then 25% of your tire has been used" they called it a "25% usage fee"..funny, that fee was never mentioned when I was conned into pay alot more for the "lifetime replacement guarantee" for each of my new tires had they told me that I would NOT have paid that extra money and they knew it! What really made me mad was when the mechanic said "if you pay for another lifetime guarantee on this replacement tire I will let you have it for free" I said hell no.. What good is a lifetime guarantee when you still have to pay for service they are allegedly guarantee for a lifetime..when I pointed this out to him he finally relented and gave me my free tire as per our agreement..well, now it's (flat tire) happened again (btw different tire) so I again called them this time they flat out refused to honor their "lifetime guarantee" for my new tires..so basically they have my money for a guarantee they refuse to honor and I have a flat tire I cannot afford to fix..thank God we have a spare I can use until I get up the money to buy a new tire or have this one fixed, but I swear to any God you name I will NEVER do Automotive business with Walmart again and I WILL warn my Friends to steer clear of them as well! Walmart Automotive employees are con artists and thieves and the only way they can prove to me they are not is to either start honoring the lifetime guarantee for each tire I paid extra for or refund that money I paid initially! So beware of Walmarts' "lifetime warranty" on their tires that you pay extra for..it is WORTHLESS! Also keep in mind I bought 4 brand new tires about 1 year ago and now 2 out of 4 have gone flat therefore beware of quality of tires from Walmart in general!
Va
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Po
  2nd of Apr, 2009
Agree Disagree 0 Votes
walmart is a poopy place they sold me tires with poop in them and i tryed to returned them but they are so poopy they couldent fit more poopy in their poopy store cause they are so poopy im going to the poopy coperate to complain about this poppy activity and if they poopy me out of my poopy money im gonna be poppy pissed
shop at target =D
Re
  12th of Jun, 2009
Agree Disagree 0 Votes
First off don't be stupid, there is no life time waranty on tires from any walmart. It's called a road hazard waranty. I have it on my tires. second, you are ###ed, just why is it that you think tires go flat? I wonder if maybe you are just ignorant about anything automotive. Since you have no idea what you are saying I'll Explain it for you. If you get a nail or whatever stuck in your tire IT WILL GO FLAT. if you never check your tires, they do lose air over time and will eventualy GO FLAT. If you have devious kids around where you live eventualy one or more tires WILL END UP FLAT. The most agravating part about this is where you said somthing rather ###ed about the quality of the tires. Wal-mart does not make their own tires. They are shipped to them from vendors such as GoodYear and Michelin tires plants, both well known and respected manufacturers. Third don't be an ignorant shopper get this crap in writing. Millions of companies have to pay out billions becouse people like you cry oh my god you broke my car becouse they figure it's a huge company they can afford it. Grow up, learn from it, that is if it realy even happened and get your poo in writing.
Pf
  12th of Jun, 2009
Agree Disagree 0 Votes
haha, that mechanic was totally messing with you.
Lo
  18th of Oct, 2009
Agree Disagree 0 Votes
Today, October 18 at around 2:30 p.m. I took my car to walmart for a new tire. I pulled my paperwork for the road side assistance program and reviewed it with the walmart technician (Matt) he informed me that I would have to pay $5 for balancing and $10 for road side assistance on the new tire. They were backlogged so I left the vehicle and went home. 3 hours later upon returning, I was informed my car would be $88 for the repair. I explained to the very rude checkout lady (Shelly) what Matt had previously instructed me. I ask to speak with the manager. The assistant manager came back and said, "sorry nothing I can do" We later spoke with Tansy at the service desk and she "if we had been called" regarding the price change, we told her NO, she then went back and talked with the Automotive department with me. She spoke with several different people and kept apologizing that she was unable to do anything, but she also agreed that we should get the tire for the price quoted. Shelly, the checkout lady continued to mimic and trash talk to Tansy about us and the situation. We finally left Walmart 45 minutes later and $61 dollars lighter. I plan to contact the local media not only because it was wrong but just the general attitude of the clerk has me ticked off!!!. Store located in Katy Texas
Wi
  1st of Apr, 2011
Agree Disagree 0 Votes
To day I went to Walmart for a oil change one car in shop for oil change in bay #2 arrival time 2011-03-31;02:03 was told to pull into bay #1 I parked car at bay door and went inside to wait observe employe pulled 9mins. later .There was a lady inside whose car went into bay # 2 just ahead of mine we waited and observed together and about 20 mins. of goofing off someone raised hood on both car and put finder covers on both cars about that time a car was pulled into bay #3 for a battery almost 30mins.later after the lady and myself trying to find out why no one was working on our cars, they began working both cars and at 03:10 shop person came into waiting room with key to my car and my car was ready but the ladies car would be a while longer. I protested the time that it took change oil and was told that they had tires top check in and they were sorry for my wait.Ask for store manager to be called but to no avail so told that I live near the KIA plant in Georgia and that a new KIA rolls off the line every 24mins.and I don't think it should take a hour to change oil and filter that it took me at home about 20mins . I paid my bill of $40.44 add left never to return for oil change at Walmart.

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850 Cherry Avenue
San Bruno
CA
United States - CA94066
+1 800 966 6546
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