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Vons / selling outdated food & rudeness

1 561 N Glendale Ave, Glendale CA 91206Glendale, United States Review updated:

I bought a Tombstone frozen pizza on 08/08/08 at Vons, 516 N Glendale Ave, Glendale CA 91206
That night when I baked it, I noticed that the cardboard was dark, saturated with grease. It came out of the oven with the crust shattered in many pieces.
I called Tombstone, they told me the date 08105 on the package meant that it was expired in April 2008, the 105th day of 2008.
I took the package with the date, and the receipt back to Vons, and explained that I had been sold a pizza with an expiration date of April, in August.
The manager snapped very nastily at me. She denied that that was a date stamp. I told her to call the 800 number for Tombstone, and tell them that. Actually, I spoke nicely to her. She maintained her insistence that Vons is not responsible for checking expiration dates on frozen pizza because it is "a vendor, brought in item." She actually refunded me the $5, but with very bad grace, just call it Rude!

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Comments

Li
  18th of Jun, 2008
Agree Disagree 0 Votes
Vons Supermarket - non delivery - with directions they messed up
Vons Supermarket
16456 Shamhart Dr.18183662703
Granada Hills
California
United States
Phone: 818 3662703

Misread their established account, I pay my 87 year old moms grocery bill and shop vons online I have done this many times and all went well. Today I was informed they do not deliver to that address even though it has been on record all along. She has no food and I can't drive. No satisfaction after 2 hours. It my problem. I thought the customer was always right. ###

Re
  18th of Jan, 2010
Agree Disagree 0 Votes

Vons/Safeway in Newport Coast is the worst. The online shopping department is not disposed to sell. They are totally disorganized, waste of time. I will never use them again, if I can help it.

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