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VDG Jewelry Auction is trying to scam the general public by showing that they are auctioning jewelry online with floor bidders raising the price. By looking at the way they do auction, floor bidders are raising the price and once "VDG Jewelry auction" reaches their taget price to sell they wait until an online bidder bids on the jacked up price bids on the item. If no online bidder would bid on it, VDG Jewelry auction will pass the item. So what happens to the poor floor bidder? Or maybe there is no REAL floor bidder? Why would Invaluable.com and Auctionzip.com permit this kind of business in their website? I guess they are not aware of this scam or they don't just care about their customers as long as they make money. What VDG Jewelry Auction is doing is a clear indication of mistrust issue on the part of Invaluable.com, AuctionZip.com. and all the Online Bidders.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am inclined to agree. I am a victim of this practice in a recent auction by VDG Jewelry auction. I saw three prices 260, 270 and 280 in rapid succession. I thought I was bidding at 260 since the total price shown (including buyers premium was 300). However my bid was taken at 280 and now I get an invoice for 336. The actual price of the item in question on other websites is about 210. Their suggested price was 560 (if I remember correctly).
I sent them a message on ebay, tried to call them three times at two different phone numbers (one from the invoice) and sent them an email on yahoo. The yahoo one bounced back (MAILER-DAEMON). But I am willing to give the company the benefit of doubt. I left them a voice message as well.
I hope they will call me.