unknown / professional automatic hair curler color black
It was broken during shipping. A piece is broken off. I would like it replaced. Tracking # lt298819384cn. Please advise me as to what to do to get it exchanged for another one. Also it is poorly wrapped for shipping. Its wrapped in only a plastic bag and put inside a thin shipping bag with no bubble wrap or padding. Not even a box. It does get hot but does not grab the hair to curl it. I am not asking for my money back, I just want it replaced for one that works. Please see what you can do about it and also perhaps get better wrapping for its shipping so it is protected from getting damaged.
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