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United Laser Clinic / clinic closed /no refund

1 Woodridge, United States Review updated:

I purchased a laser package and all Illinois clinics closed without notifying clients. Trying to get a refund for unused portion.

Has anyone else had the same problem? E-mail me at jenifer12bl@yahoo.com

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  • An
      18th of Jan, 2009
    +1 Votes

    I also purchased a laser package.Unforunately they closed all locations in Illinois.I have been calling them for good two weeks with no respond. I want to get a refund too .

  • De
      20th of Jan, 2009
    +1 Votes

    I also recently purchased a package from United Laser Clinics and had treatments remaining from the Chicago location. United Laser attempted to sell me several other packages just before all IL locations were closed. These are unscrupulous business practices. I have called and emailed to no avail. I am ready to file complaints with the IL and IN Attorneys General offices. In addition, I shall be contacting the Better Business Bureau and an attorney. We need to find out the names of all those whose money has been stolen by United Laser Clinics and hire a joint attorney. I shall email Jenifer who left the message above and continue this effort. Please contact me if you wish to discuss this matter. I am uncertain if I should leave my email address here though.

  • Pr
      21st of Jan, 2009
    +1 Votes

    Hello, I feel the same way. I had a package with them and they first told me that the Chicago location had closed down and so I was supposed to go to the one in Woodridge. Now that has closed down too. I have just emailed Jenifer. Hopefully we should be able to get a refund at the very least.

  • Th
      21st of Jan, 2009
    +1 Votes

    I have the same complaint I have spent over 2000.00 and have not recieved my treatments

  • Pr
      22nd of Jan, 2009
    +1 Votes

    Is anybody planning on taking legal action? I this these guys need to be nailed.

  • Ma
      22nd of Jan, 2009
    +1 Votes

    I am working with someone on getting attorney action. I am not an attorney but will let you know what happens if you are interest. Email me at margirollins@yahoo.com

  • Al
      25th of Jan, 2009
    +1 Votes

    I as well was snagged by the Il clinic in October with a 50% off sale. This was supossed to fix a life long problem of mine that has caused me much mental anguish. Instead i have been taken for $1000.00!!! How can people conduct themselves this way. It is just beyond my comprehention. I don't have the money for an attorney :(

  • Me
      26th of Jan, 2009
    +1 Votes

    Another one here. United Laser Clinics, Merchant Drive, Alqonquin, Illinois. Paid over $3000 for treatment. Have approximately 60% of treatment to yet receive (to say nothing of the 3 year guarantee!) Am willing to work with Counsel, if I do not hear back from them. I contacted United Laser Clinics Corporate Office last week (via email and telephone-left message). Michelle Droulos emailed me back stating "..We are going through accounts...I will contact you ASAP...) I am patient and hopeful that United Laer Clinics will offer a reasonable solution in a reasonable amount of time. Communication here is key. If I do not hear from United Laser Clincs this week, I will be the first in line to pursue legal action before they this company folds. Time is evidently of the essence.
    Melanie

  • Sa
      27th of Jan, 2009
    0 Votes

    Hi. I'm a representative of Hair Today Gone Tomorrow (www.hairtodaygonetomorrow.com). We are a hair removal company with 13 offices in the midwest, 7 in the Chicago area. We've been in the hair removal business for over 10 years.

    If you are one of the many customers of other hair removal companies who have lost your packages due to a company going out of business in a tough economy and would like to continue the hair removal process, please call us and we will do our best to work out an inexpensive hair removal package based around the treatments you've already had at a company that is no longer in business.

    1.877.NO.HAIRS / 1.877.664.2477
    www.hairtodaygonetomorrow.com

  • Je
      9th of Feb, 2009
    0 Votes

    I just wanted to let you all know that it going to be hard to get anything back form them. I use to work there at the corporate office. Michelle is only interested in how much money she can collect for herself. There is nobody above her. She is it. Even if she tells you otherwise. She is co-owner along with her brother in law. The call center or 1-800 number that you call is in the back of Michelles office. If they answer your call then Michelle half the time is standing right there. But they will say that she is gone at the bank or something of the sort. They have their own personal attorney that says that there fine print will cover there butts. If you were the one that was called and told that you won three hundred dollars off ..you were fooled. Everyone that attends a show is a winner. That little card that you filled out is a joke. I feel very sorry for everyone. I left them because of this. I wish you luck.

  • Mu
      9th of Feb, 2009
    0 Votes

    Hello,

    I sent this letter to WLFI.com news station which is in Lafayete IN. I hope they will take a look at my comments. But if enough of us write in to the new stations around Lafayette IN they might take a look or publish a story.


    Comment to NewStation

    Just wanted to make you aware that the United Laser Clinic in your city had (3) offices in IL that were closed down in December 2008. I don't know if this is newsworthy but hundreds of people paid alot of money including my for services that they weren't provided. United Laser Clinic took the money, closed down the operation and won't provide refunds or return people's phone calls or email. I thought someone in Lafayette IN should know before the main office closes down and the samething happens in your state. You can google or Yahoo United Laser Clinic in IL and see all the comments.

    Thanks for listening!!!
    D

  • Ta
      16th of Feb, 2009
    0 Votes

    They also closed an office in Edina, MN same deal. If you put your purchase on a credit card call your credit card company and tell them what happened my credit card company put the charge into dispute and has credited my account

  • Ta
      18th of Feb, 2009
    0 Votes

    I am in the same boat as everyone else. I'm thinking it is not looking good :(

  • Ma
      19th of Feb, 2009
    0 Votes

    This is crazy... I had 2 treatments at the Lincoln park location and 1 treatment in woodridge. I was so happy I was half way done and now this BULLS#$%... I've also been calling for the past 2 weeks and no answer. I had spoke to the same girl Michelle back in December and early January. Just before these clinics closed I had been called by United Laser several times and they were trying to collect the balance I owed for my package which I thought was suspicious because we had an agreement and a payment breakdown and I was a payment ahead. Point being that I too have paid about 70% of my bill and have only recieved 3 treatments. I am sooooo pissed, I don't understand how a business of this sort can just pick up and leave screwing all their customers! There must definetly be something we can do... I have a contract with them, I will go home later and read through it.

  • An
      25th of Feb, 2009
    0 Votes

    I spent $3, 200 at the ULC in Algonquin, IL. I've been calling Michelle and Emailing Michelle for two months and she would only email me back with - they are finalizing a few things and she will contact me in the next few days - which she never did. I sent a letter this morning again to her and this is the message I got back:

    Anna,

    Michelle no longer works with us. If you have additiona questions, email sarah.smith@unitedlaserclinics.com..

    Dear former Algonquin clients,

    As you may or may not be
    aware the clinic known as United Laser Clinics Algonquin Series, LLC
    has closed its doors as a result of several factors. We regret that
    this decision was made but due to failure of our laser manufactures to
    maintain the equipment coupled with the severe decline in the economy,
    United Laser Clinics Algonquin Series, LLC could no longer maintain its
    current operations.

    At this time, United Laser Clinics
    Algonquin Series, LLC is seeking to file chapter 7 bankruptcy to
    resolve any remaining claims. If you have any questions or concerns you
    may address them to our attention and we will attempt to address them
    as best we can.

    Thank you for your attention to this matter.

    Very truly yours,

    United Laser Clinics


    So any of you looking for a refund or have heard Michelle tell you that they are opening back up in February - she lied and now is bankrupt.

    If anyone knows how to go about getting your money back through this bankruptcy please let us know - thank you...

  • Un
      27th of Feb, 2009
    0 Votes

    My friends and I have gone through the same thing. But we are flighing back!!
    Go to http://unitedlasercomplaints.blogspot.com/

  • Te
      27th of Feb, 2009
    0 Votes

    I have the same problem. I called the office right next door and they WON'T help anyone. They told me "we don't have a laser machine that works...sorry!!! it is all a lie. Michelle robbed my money $1500!

  • Ju
      3rd of Mar, 2009
    0 Votes

    I originally got a call the day before my appointment in Woodridge telling me that I needed to reschedule- they were "closing early" for the holidays... so when I called the office back, there was no one there. Finally I called another number and they told me it was closed and would get back to me. She said I could go to Indiana- 4hour trip for a few minutes??!! No thanks. I recently called again and the lady said that they might transfer our treatments to another doctor- now I get an email saying they're bankrupt! Great! And I was doing all this for my upcoming wedding!!! Rediculous.

  • Mo
      10th of Mar, 2009
    0 Votes

    I myself purchased a package in October. In December, which I am assuming is right before they closed, I received an email for buy one package get one free. Good thing I didnt convince my husband to purchase me another package, because when I had called to confirm my appointment the number was disconnected, this was the beginning of January. I drove to the office, and there was a sign saying they closed. I didnt receive any emails or anything. I called the offices in Indiana, and they didnt know anything, but told me to contact the main office. I left several messages, and finally received an email that an office would be opening in February. I emailed them again last week telling them they had a few days to get back to me before I contacted my attorney, and still nothing. I have called all morning, literally call, let it ring, hang up and call right back. Funny thing was when I was on about the 10th phone call, someone picked up the phone, I heard phones ringing in the background, then they hung up, and I am still trying to call.

    This is just awful! They are a bunch of thieves and I think it is even worse that they tried to make more money off people a week before they decided to shut their doors!

    My email is moonshines24@sbcglobal.net

  • Mo
      10th of Mar, 2009
    0 Votes

    I suggest people sending their stories to all Chicago area news channels! abc 7 I sent my story to abc 7 I-team I searched it and the link took me to the correct area. They get lots of emails, so maybe the more of us that send them the story, the better chance they have of covering it. also Fox is Fox investigates, I am in search of the others, but if anyone figures out for wgn or cbs please let me know, or post it here for others to know.
    moonshines24@sbcglobal.net

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