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TvAddicts.tv / Scam and rip off!

1 United States Review updated:
Contact information:

On Dec. 28 I bought from tvaddicts.tv Who's The Boss the Complete Series on DVD, this show hasn't came out yet, so I thought they were selling DVDs taped from the TV, I knew that and I didn't care, I just wanted to watch my favorite show!! Anyway one week later they sent me an e-mail telling me that my order was 'backordered', i used their 'Live Support'about 3 times and they always told that I will receive my order in about a week.

I has been a month and so, and no answer from them, they took out any ways of communication with them and I haven't received my order yet! I don't think about a refund, that's almost impossible looking at how I got ripped off, but at least I want my order shipped, I don't care if they are poor quality or not, I just want to watch my favorite show!!

Va
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Comments

  • Ja
      7th of Oct, 2007
    0 Votes
    TvAddicts.tv - Taped off of T.V.!
    United States

    I ordered Roseanne the complete collection and was so happy I finally found it! The I received the DVDS in a flimsy envelope and all the cases were broken. I called and they said they would replace all the cases. Of course they did not. Then I pop in the DVDS and to my surprise and anger they were taped off of the TV!? There are missing shows also. I wished I could of seen this site before I bought them. I knew it was too good to be true finding the whole series for $100!!

  • Ai
      24th of Oct, 2007
    0 Votes
    TvAddicts.tv - Scam - No Delivery - CROOKS
    United States

    Well, I found this site too late as well. I contacted them about my Muppets DVD boxed set. I bought it at dvddonkey.com. They charged my card over $100.00. I contacted them through the live chat AFTER trying the 877-7-TV SHOW (joke) and the 877-TV-SERIES. "Marie" answered and here is our entire conversation:

    Please wait for a site operator to respond.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    You are now chatting with 'Marie'
    Marie: hi
    Marie: how may i help you?
    you: Hello?
    you: Hi I just read two recent complaints stating that this company did not deliver over $1000 order and that this company is fake What type of information can you provide to me, ie where they are actually located, phone number, etc.
    you: I placed an order earlier this month and now I am concerned.
    Marie: our contact number is 1-877-tv-show
    Marie: we been in this business for more than 4 years now (at this point I was getting concerned due to the grammar here..."we been in this business...?? yikes)
    Marie: i dont think we're going to be here until now if we dont provide good customer service
    you: is there a way you can check on my order
    you: i am only checking because my husband is a police officer and he is mad that i did this on line
    you: he said there is so much ID fraud
    Marie: well we cannot please everybody, maybe our competitor is doing all this stuff
    Marie: we just want to continue providing our customers what they need
    you: can you check on my order?
    you: and i thought the site said the number is 877-tv series
    Marie: that's our other number
    you: can you tell me about my order please
    Marie: what's your transactin id
    you: plus 877 tv show doesnt equal enough numbers
    you: my husband is getting the print out for my id number
    you: believe me i will file charges if this is fraud
    you: why did you give me an incomplete phone number?
    you: hello?
    you: hello?
    you: hello? (after waiting several minutes...)
    you: Well well well
    you: that's fine
    you: thank goodness we are so close with officers in the fraud and forgery department
    you: i have recorded this entire conversation
    you: i want a call back within 24 hours with an date of delivery of my dvd set
    you: You can find my order under Aimee AXXXX
    you: along with that you will locate my phone number
    Chat session has ended.
    And I was "hung-up" on basically.
    Does anyone know where they are located so we can contact the fraud and forgery dept? Please respond to my comment. This needs to be stopped!!!!

  • Sa
      30th of Oct, 2007
    0 Votes

    I have also dealt with this company only they were using the name allmyfavoriteshows. I ordered the Third Watch box set for $180.00 which did arrive but on burnt DVD's taped straight off the tv, they are extremely poor quality barely able to make out peoples faces they are so fuzzy also every two minutes they pause for 5 seconds. I am from Australia so do not know who to contact regarding this issue. I gather I will not get my money back but why should they keep profiting from unsuspecting customers?

  • Au
      7th of Jan, 2008
    0 Votes
    TvAddicts.tv - ROBBERY! (HELP)
    Tvaddicts.tv
    United States

    I found this site too late!!!! Last friday (1 - 4 - 08) I ordered Ally McBeal The Complete Series from www.tvaddicts.tv. I received two emails. One shortly after my purchase confirming the order. The second, a few days after, saying they had processed my order and that I would receive another email "shortly" with a tracking number for the package. I have received no such email as of today (1 - 7 - 08) and I am irate that this happend! They charged my card $116!!! They charged like $20 for shipping ALONE! I emailed them. I tried to Chat "live" with them. I even called their phoney hotline. Its a scam. Anyway, has anyone sent real fraud complaints into any knd of law enforcement or has anyone gotten their money back???!!! (I'm a broke pre-college student) I wasted my hard-earned money on this scam! Please email me if you have ANY info about this "company"!!!



    - Austin Skelton

  • Pa
      8th of Jan, 2008
    0 Votes

    Had the same exeprience, no delivery, but percevered, and sent them an email saying that if they did not respond and agree to refund I was contacting AMEX fraud dept and reporting the fraud. I would be covered and AMEX would go after them to get the money back, which they would.. and hey presto.. they responded, and gave me the money back.

    I would advise everyone to call thier credit card company and report it, you should be covered by internet fraud, and the credit card will investigate and cause the company PAIN just by persuing them.

    Paul

  • Co
      8th of Jan, 2008
    0 Votes

    RUN DON"T WALK RUN TO YOUR BANK AND DISPUTE THE CLAIM. Don't let any time pass. I was on the phone with the RCMP for 35 minutes yesterday where they are being investigated. They are located in Canada. If they send you anything at all it will be poor quality and they will not send you a replacement or refund money.

  • La
      9th of Jan, 2008
    0 Votes

    I am really sick and tired of this grc VITA POWER for withdrawing out of my account. I did not order anything from them, just found out the product came with the (PROACTIVE)ACNE product i ordered. And a month later i stopped the order, but vita power never stopped. I called their number many times, but all they did was put you on hold forever.

  • Kf
      22nd of Jan, 2008
    0 Votes
    TvAddicts.tv - Not receiving product!
    TvAddicts.tv
    Florida
    United States
    www.tvaddicts.tv

    I think I just figured out how to get around these &%*^... Go to the website where you ordered from, click on live chat and ask if they have the product that you were screwed out of in stock. When they answer yes!! Then give them your original order number and demand that the replacement, the original or whatever be sent out immediately with a follow up email.. give them 24 hours to respond then go again!!! I just caught them!!! I found out that they have my product in stock, and they have until noon tomorrow to respond with a valid tracking number.

    DON'T LET UP ON THESE JERKS!!! IF WE ALL STICK TOGETHER, FILE AS MANY COMPLAINTS, AND SHARE TIPS WE MIGHT ACTUALLY GET THROUGH TO THEM!!!

    WE WILL SEE WHAT HAPPENS TOMORROW!! I WILL LET EVERYONE KNOW!!!

  • Ci
      24th of Jan, 2008
    0 Votes
    TvAddicts.tv - Never received DVDs!
    TvAddicts.tv
    Alabama
    United States
    www.TvAddicts.tv

    I should have read this website first. I ordered the Fresh Prince of BelAir DVD Box set. Never got the DVD, and I was charged more on my credit card than my receipt indicated. I've called, I've emailed, I've done live chat, you cannot get in touch with anyone. I just called my credit card company to dispute it and she said it's an 'international' company, so therefore it will take close to 120 days to get any resolution.

  • Va
      6th of Feb, 2008
    0 Votes
    TvAddicts.tv - Stolen money!
    TVaddicts.tv
    United States
    www.TVaddicts.tv

    I ordered a dvd set on 12/20/07. I never received an email confirming my order and after several days finally got through to someone who was able to give me an order #. A few days later,I received an email the item was backordered. The link to cancel order is disabled. They do not respond to email and the phone number goes to voice mail and no one ever returns calls. THIS IS A SCAM!! Save yourself the hassle. I reported to better business bureau and am disputing charges.

  • Ga
      14th of Feb, 2008
    0 Votes

    Ditto here... I spent $149.00 on a set of Judging Amy and everyone of the disc's stop before the end of the shows so that you do not see the ending. They were also taped off the TV. Some of the shows were missing. I did get to talk to a live person via their operator site and complained and she said they would send me a new set of discs. Well that was a month ago and when I tried to e-mail them the e-mail bounced. I'm not sure what I am going to do now. Maybe send a letter. I will never do this again!!!!

  • Ha
      15th of Feb, 2008
    0 Votes

    Dear sir/madam last time we email you with complain but did not get any reply from you. sky every time give us cheaper offer and after complain you rising prices. Since last nine years we are with you but now we can't effored your service charges. I hope may you will give me reply.

    Mr.and mrs. Raninga

  • Di
      10th of Mar, 2008
    0 Votes

    NEVER GOT MY DVDS OF MY THREE SONS

  • An
      2nd of Apr, 2008
    0 Votes

    I need help also. I had basically the same experiences with this rip off company. I want to pursue legal actions even if it costs me more money than they TOOK from me. This kind of fraud MUST be stopped. Please respond if you have any idea about what to do.

  • An
      6th of Apr, 2008
    0 Votes

    These ### have ripped me off too! I ordered the complete series of "The Pretender" in January 2008 and have received nothing. I got an email saying it was on back order and after 3 months of emailing them and waiting for some response I have still received nothing. I've requested a refund and sent numouros emails and still nothing. I will be reporting this and taking legal action. These ### will pay!

  • Ms
      26th of Apr, 2008
    0 Votes
    TvAddicts.tv - Orders not received from January 2008
    TVAddicts.tv
    United States
    tvaddicts.tv

    I have ordered two lots of DVD from the abovementioned company and do not know where they are located in the USA.

    The first order was the complete series of Hart to Hart, the second one was the complete set of Judging Amy and Beauty and the Beast.

    I have ordered these in January, 2008 and paid for them by credit card. I have not received any e-mails telling me when I am to receive them by shipping mail.

    I have requested this several times, and am getting a little worried as to if I have lost my money, or that I will ever receive my orders.

    The e-mails that I send to the above address are being sent back saying not received at this address?

    What can I do now? I do so want to receive the DVD sets as I have ordered them for my ill daughter, who has been ill since November last year, and I cannot afford to pay for these orders again.

    Could you possibly help me out here?

    Thanking you in antipation of my urgent request.

    Yours faithfully,

    ROBYN PLANT

  • Ni
      4th of Sep, 2008
    0 Votes

    I just received the Brooklyn Bridge series from them, the DVD case was smashed, and the cover was torn. I have not checked the discs quality yet, but this was going to be a gift, no way I can give it looking like this what a joke. Also, these were shipped from Canada and took almost 3 weeks. They also tried to double charge me when I ordered this, but I checked with my credit card company, and found out before they could get away with it...

  • Ha
      15th of Nov, 2008
    0 Votes

    That site is selling pirated tv shows. Of Hart to Hart, only seasons 1 and 2 have been released by Sony. It's torture to wait, as there is some holdup with releasing the other seasons, but tvaddicts is selling counterfeit merchandise. IF these dvds even exist (which I doubt), they are probably copied from tv and burned onto dvds. The result would be very poor quality. That is, again, if those dvds even exist.

  • Da
      8th of Apr, 2011
    0 Votes
    TvAddicts.tv - Item not received
    TVaddicts.tv
    United States

    I also wish I had read the MANY complaints regarding this company before I placed an order. I bought and paid for the complete series of Touched by an Angel over a month ago and have yet to receive it. The company is unreachable by telephone and their website is non-responsive. I'm not even sure if it's still up. I bought the series for a friend who was so very excited. it was expensive and it's a total loss on so many levels.
    PLEASE do not place an order with this company. They are completely unethical and fraudulent.

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