TV Shop — worst accountability and service
Order one of their hair products two months ago, got a phone call from a manager of tv shop claiming to refuse my order and promised to send me refund which may take up to 14 days. I said ok and waited for nearly 2 months! I kept on ringing to chase up and always put on hold or left messages for the mangers to call back which they never did. Only recently I got a parcel notice from the post, collected and signed for it (with nothing indicate it is from the tv shop on the box) only to open it and found out they sent me the goods. I rang again said I didn't want the goods anymore and you had promised to refund to me however now they said because I signed the package I would be liable to pay for the shipment back to wait for the refund?!!! It has absolutely no sense nor customer service. They lied and not act to their words. Do not buy from them!!!