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Truck Addons / Terrible Shipping and service

1 United States Review updated:

I ordered a set of shocks for my suburban on a Wed, the money for all 4 shocks was taken from my account that day. 2 of the 4 shocks one front and one rear shipped from different locations and arrived on Weds, and Thursday of the following week. When I called on Weds to ask about when the others would ship I was given no information but told I should have my parts in 4-7 business days. Today is Friday 7 business days later, no shipping confirmation, no shocks so I called. The person on the other end just sounded put out that I called said well I can tell they should be there soon. He was rude and completely unhelpful. Stay away from this company they are terrible. I purchase online all the time and have not had such a bad experience in a long time.

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  • To
      18th of Jul, 2010
    0 Votes
    Truck Addons - Mo customer service
    Truck Addons
    United States

    No customer service, will not return phone calls, will not track orders without numerous emails. Worset company I ever dealt with on the internet. Find another company even if it costs a coouple bucks more!!

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