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TrendsGal / products I order (jewelry, wig)

1 3509 Dunbarton DriveWinston Salem, United States

This company picks and chooses whose order they will fill. Some people get their order but many do not and they do not have a usable way to contact them. I ordered several pieces - a wig and some jewelry. I ordered in September and was told my order was shipped November 9th, 2015 and it could take several weeks to reach me. I understood they were slow so I did not contact my credit card company. I wanted these items for Christmas presents. As Christmas approach I tried to contact them, but to no avail. From other complaints I've read, I believe this company fills some orders but, purposely, does not fill all orders. They fill some orders to keep people ordering. I would love to have my money back. They are scammers.

  • Customer Care's Response, May 10, 2016

    Dear Reviewer29935,
    We regret any inconvenience that we cause on this issue.
    Have you received the order so far?
    If not, we would like to resolve this problem for you, could you please reply to us under this comment with your order number or contact us here and send us a ticket with title "message from complaintsboard "?
    Again, I am sorry for the frustration this has caused you.
    Best regards,
    Trendsgal Customer Service

Jan 12, 2016

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