[Resolved] Tipping Point Farm / Akc white pug puppies for sale
On 1/19/14 I saw and internet ad on PuppyFind.com regarding AKC white pug puppies for sale $2, 000. Puppies had AKC registered parents. I called breeder, Michelle Horvath. She explained that, just like the ad said, the sire and dam were AKC registered, and she had AKC white pug puppies for sale, shots to be up to date, health guarantee, pedigree. She told me I could pay $2, 000 and had full rights. Basing my decision on the Tipping Point Farm advertisement and the breeder's telephone conversation on this date, I paid in three separate payments in the amount of $2, 230 ($230 shipping).
On 2/22/14, received the white pug puppy via airline shipping without AKC registration paper, health guarantee, health record, no sire or dam AKC registration nos. on the shipping form or veterinarian exam certificate. I left her a message that I hadn't received the AKC papers, etc, she told me she didn't want them to get lost on puppy's crate, she'd mail in couple of days.
Breeder was very difficult to contact by phone and email, and when I did get hold of her all excuses why no papers mailed to me.
It's been 64 days now, I'm still waiting for my important AKC paper and health record. She told me via phone and email on 3/19/14 they would be mailed within two weeks.
Called AKC and the dam was not registered nor was this litter. I contacted the Cleveland BBB and Ohio State Attorney Office who got in touch with this breeder. Tipping Point Farm had a claim against them in April 2014. Finally, breeder contacted me after these agencies approached her, and she said I'd be receiving the papers shortly.
This breeder has been very rude, very condescending and very unprofessional in dealing with a customer who was entitled to these AKC registration and health documents.
If she had told me upfront that her dam and litter were not AKC registered and the litter was not AKC registered at that time, I would have probably not entered into this business transaction with this breeder. She withheld facts, misrepresented the facts so that she could make a $2, 000 sale. She eagerly took my money by check and two Paypal payments, but as far as satisfying her legal obligation to me, as a customer, she has entirely been negligent.
It's been two months since the sale and receipt of this white pug puppy. Should I really have to wait two months to receive proper AKC registration for this puppy and for her to register her dam with the AKC at the same time (about 1 1/2 weeks ago)? This is not a professional and reputable way to treat customers.
Future customers, beware of this internet breeder.
THE PAPERS WERE MAILED TO THE MAIN POST OFFICE, SCANNED 2 TIMES THERE. MICHELLE HORVATH EMAILED ME THAT IT WAS DELIVERED TO ME TWO TIMES (SHE DIDN'T KNOW HOW TO READ THE POST OFFICE TRACK INFO), AND IF I DID MISS GETTING IT I WOULD HAVE TO COME UP TO OHIO TO GET THE CERTIFIED MAIL OF IMPORTANT DOCS. Can you believe that ? She blamed me for not receiving this mail, and in reality, it had not even left the main post office. MICHELLE HORVATH PUT THE WRONG NAME AND WRONG ADDRESS on the certified mail envelope. I HAD TO GO TO THE POST OFFICE TO INTERCEPT THE MAIL SO IT WOULD NOT GO TO THE PERSON/ADDRESS ON THE ENVELOPE. The mail office personnel told me if she did that again, I would not be able to get the envelope. I finally received the AKC registration and health record on 4/30/14. It took OVER 2 MONTHS TO GET THESE IMPORTANT PAPERS which I should have received on 2/22/14! This is the kind of treatment I've had to endure since 2/22/14. In dealing with this breeder, I find her very disorganized, not very detailed oriented, full of lies/fraud in order to get customers to buy her puppies; and HAS EXTREMELY RUDE customer service. How can you breed/raise dogs/puppies if you are not organized & detailed oriented? She states that she is a small home based licensed breeder. HOW CAN YOU HAVE AT LEAST 6 BREEDING FEMALES and still be small home raised? Last time I checked with the USDA, she is not, nor is Tipping Point Farm licensed to breed dogs. The State of Ohio USDA requires licensing for that many females. IT SEEMS THERE ARE A LOT OF PUPPIES FOR SALE ON THE INTERNET FROM THIS BREEDER. I do question how well the dogs/puppies are taken care of. It appears they are a cash crop. A lot of money made from these puppies, that is for sure. Her female Tojas and her litter were not even registered until mid-April 2014. THEY WERE NOT EVEN AKC REGISTERED AT THE TIME OF SALE. SHE REFUSED TO TELL ME THIS IN ORDER TO GET BIG BUCKS $2, 000 FROM THIS PUPPY SALE. Tipping Point Farm's Better Business Bureau's rating has now been lowered to a C+ because OF COMPLAINTS FILED. There is another complaint against this breeder of the same litter that I got my puppy from! Check it out at the Ohio BBB Cleveland site. THIS BREEDER HAS CONTINUOUSLY IN HER COMMUNICATIONS WITH ME BEEN VERY RUDE, ARGUMENTATIVE, ERRATIC BEHAVIOR ON PHONE/EMAILS, RETALIATIVE AND EXTREMELY VINDICTIVE TOWARDS ME. MICHELLE HORVATH is now being responsive by lying that I am a puppy mill breeder and get rid of my breeding dogs after. I only breed 2 litters a year, and I don't "get rid of " the dogs. I don't really make a profit at all. Like I stated, she is very vindictive and has been full of misrepresentations and mistruths. She stated to "not let this old lady fool you." I am not old, and what if I was? Should this make a difference? IN DEALING WITH MICHELLE HORVATH FOR THE LAST 3 MONTHS, I WOULD NOT RECOMMEND ANYONE TO BUY A PUPPY FROM HER. I speak this from my own experience as I did buy a puppy from her, and those are the facts as stated above; and I have documented very rude emails/phone messages and texts to prove these facts. P.S. I DO HOPE THE CALIFORNIA LADY WHO BOUGHT THE OTHER WHITE PUPPY DOES GET WHAT SHE NEEDS FROM THIS BREEDER TO FULFILL HER OBLIGATION TO YOU. YOU CAN FILE A OHIO STATE ATTY GEN COMPLAINT TO HELP YOU.