My mother's doctor faxed/submitted a prescription to Texanplus for a walker in December 2016. She didn't expect to wait 6 months for the product to arrive. When it did arrive it was Fedexed, no technician was available for proper instruction and it was too tall. She called to request a shorter walker which will probably take another 6 months. I dont understand the Texanplus system. It would be faster and less complicated if customer could personally take the prescription to the medical supply and get evaluated by a technician.

May 05, 2017

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