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swimming pools / Incorrectly installed swimming pool

1 Durbanville, South Africa

We had a swimming pool installed in December 2013 by Hendrik Barnard of Living Water Pools - at that time he was an approved installer of Pools For Africa. We informed him that the ground had koffie klip in it and asked whether additional sand was going to be used or whether backfilling could be done with koffie klip. He assured us that there was nothing to worry about. After the installation we realised that the pool was not backfilled properly and there are hollow areas. He also re did the paving twice and it was worse the second time around. Apparently we are not the first people that he has incorrectly installed pools at and taken more than 90% of the payment and dissappeared. He has now vanished off the face of the earth. No one knows where he is. We are now stuck with a pool that has empty spaces in the ground surrounding the pool. What do we do now?

Ta
Feb 13, 2014

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