Stop Repair Bills.com/Prolong Plus / Breach of Contract
This company is a total ripoff! We had the contract for 3 months with them at the time of a breakdown. The internal lubricated part in the transfer case came loose, and as stated all internally lubricated parts are supposedly covered. when we waited for authourization the claims manager denied coverage saying we should of heard a noise and we were neglegent? To top it off he was laughing at me for arguing the fact even our dealership service manager agreed it should have been covered! at that time I cancelled our contract and 2 weeks later got charged another monthly payment! when I called the company back they said I have to wait 30days for a refund because there manger "forgot" to send the cancellation notice to MEPCO finance? At this point 4 weeks later, I have filed a complaint with the WA Attorney General and have checked out the company they are not even licesened in the state of WA nor are they members of the BBB!
Anyone want to file a class action lawsuit against Stoprepairbills.com and Prolong Plus Extended Warranty?!!!