Soundview Labradors / Dog breeder
I put a $250 deposit down in August on a male chocolate lab puppy. As soon as I put the deposit down the breeder disappeared. Did not send me a receipt as promised or confirm she received the deposit, just cashed my check and stopped responding. I reached out repeatedly after learning my wife was pregnant to discuss moving deposit or having it returned to no success. When she finally responded about a week before thanksgiving she said that she had a death in the family, had been sick and would send my deposit back after the thanksgiving. I gave her until middle of December before I began reaching out again. At that point Susan would not get back to me at all, and after reaching out to some of the Labrador clubs she belongs to tried to threaten me with legal action and said she no longer has any responsibility to respond to me. She now claims the deposit is non-refundable 2 months after she initially said she would return the deposit. Susan Hagner and Soundview Labradors out of NC and PA are not to be trusted.