Sitesolutions.com / They do a great sales game but can't follow it up
I am a small business owner that wanted a search engine optimization company to bring our company higher on search engines. I did my research and chose Site Solutions.com. They did a great job selling. I was to recieve a report on meta tags and ways that I can help optimize our website. They were to submit our website to 8, 000 search engines monthly for a monthly fee. On July 1st, 2010 the money for the report was taken out of our account. The salesman told me and a receipt was emailed telling me the report would be emailed to me with in 7 to 10 business days. It is July 28th and still have not received the report. I lost confidence that they will do what they say they will do. Who knows. They could have sent me a reciept each month and did not do anything--how would I know?
I called them and they told me there are no refunds for the report which I did not get. I wrote a letter cancelling my service and put in a dispute claim with my credit card company. In my opinion: They do a great sales game but can't follow it up.