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Serta Perfect Night Genesee Firm Mattress / Defective mattress has large lumps

504 Winters LaneCatonsville Maryland, United States
Contact information:
Phone: 410-869-4900
We bought this mattress on 4/25/07. We spent most of the
summer in our vacation home in Ocean City. Even so, this
past Fall we noticed not small, but large indentations (lumps)
in the mattress. They continued to get worse. My husband,
Bill Anderson (billanderson48@comcast.net), sent you an e-mail on 1/16/08 which you acknowledged. You then requested a copy of the proof of purchase which we faxed to you on 1/18/08. We heard nothing. My husband followed up with an
e-mail on 2/4/08 and another 3/28/08.

I am starting over. We need someone to come look at this
mattress asap. Thank you. My phone # is [protected].

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Serta Logo Serta
Customer Service
Overall Satisfaction Rating

83 Reviews
2600 Forbs Ave
Hoffman Estates
United States - 60192-3723
+1 888 557 3782
+1 847 747 0523
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