Seicane — car stereo
I bought a stereo for my van as a birthday gift for myself. I paid almost $600.00 for it not including shipping, when I ordered it I was asked to send a picture and the information (model, year etc) with it to ensure that they sent the proper wires with it. When I received the stereo the wires did not match what I needed to install the unit. I have been trying for months to get them to send me the information on how to return the unit and get my money back. At the beginning of this whole process if they had given me the information right away on how to return it and get a refund I might have considered exchanging he unit but we are now on month 3 of the battle to get the information. They keep telling me to send pictures again of my vehicle and they send me a diagram of wires every time. I am telling them that I do not want the information on "fixing" it I want my money back.