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I was rushing through Arden when a saleswoman grabbed me and quickly started rubbing sample stuff on my hands. I never stop for the kiosks but this woman was aggressive. She kept promising these fantastic deals. Buy 2 get on free, I'll give a free $50 gift card, buy one get one free. . . . As she was ringing up my purchases I noticed that there were no prices on the receipt. I asked about it and was told that that was how their computer worked, but that everything was right. By then I was late for my dinner date so I rushed away. When I got home, I added up what she had told me and she had overcharged me at least $100. Then later when I unpacked the bag, I saw that two items had been opened and had been used before. I've tried contacting the company directly and have gotten no response. Stay away from this company! I've since read on the internet that my experience is not at all uncommon!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have the receipt. From a kiosk in the mall at the King of Prussia, PA. A sales rep by the name of Suzi charged my credit card for goods I did not purchase: the invoice could not be more clear that I was ripped off for over $80.00. Salesman I asked for a refund screamed and yelled at me and called me names. Among other bogus excuses he offered -- that's how the computer prints out an invoice / receipt -- he said the over charge was my fault. US distribution headquarters in Phoenix, Arizona, refuses to help: that's Izhat BenShabat, CEO, Moty BenShabat, Managing Partner, Betty Perez, Co-Founder & VP of Sales and Training, and Crystal, head of customer service. I'm submitting the matter to the AG of PA and the DA of Montgomery County and I've started a civil suit.
These people are frauds and thieves and are in the US stealing dollars from American consumers. There are lots of complaints about these people and this business on the Internet whose problems are very similar and the complaints come from all over the US and elsewhere.
And by the way: the products are not only overpriced, they are useless.
Don't buy products from these people. Don't let them accost you in a mall or touch you or put anything on your skin or hands or nails.
And don't get involved with their pyramid schemes or invest thinking you will have a great business opportunity: you will get scammed.
My fiancee had an experience with this company here in Australia. The guy was in the middle of the mall trying to sell Seacret, my fiancee being the nice pleasant person she is stopped for the guy to tell us what he was selling. She sat down and said that she only wanted to try the samples on her hand, not only did he put it on her hand but also her face forciably without asking which reduced my fiancee to tears
I also agree to stay away from this company, they are obviously unfair in their actions.