Royal Palm Vacations — They make it so hard to use their service to plan a vacation
Sorry to say I too fell pray to this scam, I have tries to plan 3 trips since I bought this scam 8/19/08. I have contact RPV and cancel my membership to no avail. You get the run around and quote the contract is nonrefundable and non cancel able. Thank God I purchased the lowest plan $4495.00 but only had them charge $2449.00 to my credit card. After talking to them on 11/18/08
The so called free cruise is also a joke. Just try to redeem it.
I called my bank since my membership was charged using Visa Debit card and file a dispute of the charge and immediately cancel that card so they could not charge any more to that card. My bank told me you have up to 120 days to file a dispute of a charge.The dispute can take up to 90 days to settle from what they tell me.
Today I filed BBB report and urge you all to do the same!!!
Today I spoke with Nevada Consumer affairs they are well aware of RPV and I filed a claim with them here.
The person I spoke to said an investigation was in progress, but could not give any details. She asked if I had any information that could be of help to include anything that I have found in my claim, any information is helpful.
Make sure to get the form for Reno NV and not the other one.
Today I spoke with SC Consumer Affairs and there was a complaint already filed against them. I also filed a complaint.
The person I talked to called the credit reporting agency Equifax and Experian it seems the 2 Major Creding Reporting Agency's do not even accept information from companies like RPV. She told me to not send another penny to them since it would not appear on a credit report. On my contract from RPV it does not have that you the consumer have the right to cancel this contract in 3-4 days if you choose, anywhere in writing in the papers that I signed. It IS A FEDERAL LAW THIS MUST APPEAR on all contracts to give you a way out of the contract. It is also SC LAW that this clause must appear. This is called the door to door policy.
If any one has any other info please contact me.
Please do not take this law I have only reported what I have found in my own experience so far in trying to get out of this SCAM.
Good luck to you all.
Everyone needs to file the above papers with BBB, local Consumer AFFAIRS, ESPECIALLY WITH NEVADA CONSUMER AFFAIRS.