Rickenbacker Collection Services / verbal abuse, harrasment
I unlawfully received a collections letter stating that I owed RICKENBACKER over one thousand dollars for a car i never owned. I called the 800 number to get more information and was treated so horribly. I not only didn't receive any help the woman I spoke with refused to give me their names, laughed at me and lied saying i called them names when in fact I hadn't done anything but try to get infofrmation. I was given a clearly fake name and then maybe two legitiment names - MONICA, who was the supposed supervisor and LATISHA. Both these woman were incredablly rude and verbally abusive. How is it legal to be treated like this when they sent me a collections letter with no proof, nothing stating I am responsable for a vehicle I never owned. This is unacceptable and infuriating. Is this business even legitimate? I am seriously considering taking leal action against them.