Ranchin Ragz Ragdolls / Cattery
DeKoel Smith of RanchinRagz Ragdolls is deceptive. She sold me two kittens, under the false pretense that they were Ragdolls. She was sending me photos of two kittens that looked like Ragdolls, but when I got them (my husband and his friend flew all the way to Alberta to pick them up, and bring them back to B.C.), I couldn't believe that they have short hair, long legs, and long skinny tails. No Ragdoll I have ever seen looks like that. I have two existing Ragdolls, so I know what they're supposed to look like. The kittens don't even look like the ones in the photos.
DeKoel kept insisting that they're Ragdolls, and sent me the registration of their "parents", but I have no way of knowing if they're the parents of these kittens, as the kittens look nothing like them.
I then wanted to return the kittens, and since I trusted her with $2800 beforehand (and $200 at time of pick up), $1500 per kitten, I asked her to do the same for me before I return the kittens. She adamantly refused. She said she wouldn't pay anything in advance, plus I wouldn't get the $400 deposit back, and I'd have to pay for her vet to ensure the kittens are healthy. Basically, I was supposed to trust her with all of this, after she sent me kittens that don't look like Ragdolls.
She told me I could have them tested to prove they're Ragdolls. I looked into the testing through UC Davis Veterinary Medicine Veterinary Genetics Laboratory, and they told me there is no breed test for cats. Basically, she sent me on a wild goose chase.
In total for the two kittens, plus return airfare for two people (the airline only allows one kitten per person onboard the airline), this costed me over $4000.
I feel very ripped off, taken advantage off, taken to the cleaners etc.
I feel the way she does business is very unfair, and very wrong! DeKoel Smith is a money grabber, so don't buy from RanchinRagzRagdolls.
Updated by rue39, Dec 06, 2016
I am glad that she has all of her good friends behind her in this matter, but this is my experience with her, and I realize that yours may have been completely different.
I still love these kittens, as I'm a huge cat lover, but they do not look like Ragdolls, which is what I paid for.
I was shocked beyond belief when I first saw them. They have hardly any hair, skinny tails, small faces, small paws, slender body shape. They look more to be Burmese, or Burmese-Ragdoll cross.
My two existing adult Ragdolls fit the Ragdoll profile down to a T. They have long, plush, rabbit-like soft fur, broad head shape, thick paws, with fur tufts between their toes, they have a muscular, heavy body build. The kittens that DeKoel sold me do not look like this at all.
Yes, I did want a seal sepia kitten and a seal mink kitten, but I wanted purebred Ragdolls, ones that look like purebred Ragdolls, and that is what I paid for. I wouldn't have paid 3000 dollars, plus more than 1000 dollars in airfare to get them otherwise.
I am sure that the first time Ragdoll buyer, would not notice the difference between the kittens that DeKoel sold me, and what a genuine Ragdoll kitten looks like, but I am very familiar with the breed, as I have done extensive research, have gone to many cat shows, and I have two grown real ones of my own, which I've had from kittenhood. My original ones look just like any Ragdoll that you would see on the Internet when you are searching for Ragdoll cat images.
I also had placed 400 dollars in deposits on two unborn kittens from DeKoel before I had seen the ones that we are discussing here. Once I saw the two she sold me, I wanted a refund for my 400 dollars on the unborn ones, and of course, she just kept my money. She had not held any kittens for any length of time, with those deposits, because those two are not born yet, and given the situation that I am not happy with the ones she sold me already, I thought she should refund my deposits for the unborn ones. I feel this is highly unfair as well.
I had forwarded DeKoel a copy of my email exchange with UC Davis Veterinary Genetics Lab regarding breed testing on the kittens, who by the way told me no such testing existed. DeKoel had told me to have them tested. She got so angry with me, and sent a reply email in bold letters, telling me not the bother her again, so I have not been in contact with her since.
I had entrusted her upfront, with not only the first 400 dollar deposits on the kittens we're discussing here, but also 2400 dollars (the majority of the 3000 dollar total for two kittens), with the final 200 dollars paid at time of pick up, so when I wanted to return the kittens to her, I wanted it done the same way, only in reverse. She refused.
I am an honorable person, and always have the best intentions. I have proven that, by paying all of that money to her in advance. I have been taken advantage of so badly in this situation.
Sorry, my trust is gone, and rightly so. There is no way I could send the kittens back with no money upfront.
I already feel so ripped off. You cannot imagine!!!
Updated by rue39, May 26, 2017
DeKoel Smith is not deceptive. She actually believes that the kittens she sold me are purebred Ragdolls. I however, don't believe they are, and I have a right as a consumer to state my experience with her. Other people may have had a positive buying experience from her, but I did not. This is why my complaint will stand, but I wanted to correct the record about DeKoel Smith.
DeKoel Smith is not a money grabber. She is a cat breeder.
This corrects the record on DeKoel Smith's character.