Dear Mr. Manoj,
As per the telephonic conversation, we informed you that you will receive the promised Cashback once the below mentioned conditions will be fulfilled:-
"Loyalty discount will be payable after the Builder has received 45% of the cost of property, builder buyer agreement has been executed and we have received our commissions in full from the Builder. "
We appreciate your patience and underastanding in this regard. It has been a plesaure assisting you. Please feel free to contact us at our toll free number 1800-103-104-1 for any further query. You can also write us a mail on firstname.lastname@example.org. We will be more than happy to assist you.