My boyfriend and I came here after finding this dealership on Craigslist as we were interested in a VW SUV they had for a reasonable price. The co-owner Raul pressured my boyfriend to pay cash for some reason; we wouldn't oblige, as it was very shady. The check engine light and ABS light came on immediately after pulling away. Scary. I notified the dealer right away and he told me not to worry and to get in touch with him on Monday, (this was a Saturday). Very unsatisfied with the answer, I contacted my boyfriend. The next day, I went to a mechanic shop to get a print out diagnostic and was told my two front tires were dangerously bald and needed replacing. The dealer said he would replace them, and we demanded they be new tires. He actually asked my boyfriend to split the cost of the tires which he tastefully declined. The left side mirror was also totally cracked. Many mechanics and two VW dealership diagnostic tests later, (coming up to close to 400$ just in diagnostic) it was determined that this car is unsafe to drive.
Serious problems with the ABS computer which needs a total replacement, the ABS hydraulic vacuum is cracked and leaking, ($1500 to repair) the catalytic converters both need replacing (over $2, 000 to replace for both). When informing the dealer he had absolutely nothing to say and refused our demands of him taking the car back and giving us the 2, 000$ deposit we put down. We have spent close to 600$ in diagnostic tests and two sets of used tires just to keep the car safe - for now. The VW mechanics have deemed this car " unsafe to drive". Raul is dishonest, a liar, and a crooked "businessman". He did not have the car inspected by a proper mechanic, didn't mention the error lights were on, that the mirror was broken, or the two front tires were bald. Instead of initially putting the money in the fix the vehicle to make it properly running to resale at an adjusted price, he put not work into the car and let a young female drive away in an dangerous car who's braking systems are failing, in turn, wasting through the treads on the tires in a never ending vicious cycle. He still refuses to take the car back, I've had to report him to the Better Business Bureau and the lending bank to force a return. Unacceptable. Do your self a favor and don't deal with this ghetto dealership, you'll get ripped off and no help to fix it. DO NOT BUY FROM RAUL OF PLATINUM MOTOR CARS. We have hired a lawyer to deal with this issue. Save yourself the rip off, aggravation and money