Platinum eProducts / The worst product ever
The platinum Telecash card, is much like a credit card, with a few differences though. You get an amount of credit for the month, say it's R600, if you transfer this amount to your bank account, you pay them back at the end of the month, plus an additional card fee of R129. For the past few months we had continuous problems with that, everytime you transfer money, the operator tells you it takes 24 business hours for it to be transfered to ones bank account. That's an utter lie! You wait, nothing happens. They don't respond to your pleas, but come the end of the month, they take the money( which you didn't receive) from your bank acc. It takes them at least 3 weeks to refund you, 'cause they always experience technical problems! STAY AWAY! They have still not taken the time to respond to my e-mails, but I requested they cancel this card, and now its blocked. At least they did something. I pray for their sake they don't take money from my acc. this month end.