I got a confirmation email at 10:23pm my order did not get here til 12:15am I made 2 calls and spoke with a manager named Heather who represents your brand and product she was very rude and inconsiderate of the time length that I was waiting for a order that was told it would be here in an hour she was so rude she hung up on me when I asked how she would feel if she placed an order and it still wasn't delivered and it was going on 2 hours...she was yelling at me and hung up...I am very upset with this service and she needs to be trained again on how to manage in certain situations