Phentrazine 37.5 - Unauthorized charges!I ordered the trial sample of the product Phentrazine 37.5 for $4.95 on July 30, 2007. According to the website, (which took me forever to find Terms and Conditions for, no link is apparent in the online ad) you can cancel with 20 days of trial offer with "no hassles, no commitment". I then come to find out that even though I am with in the 2o days time slot for cancellation, their company, NEXGEN LABS, will STILL charge me $49.95 for the trial sample I received because I decided not to receive auto-shipments at $149.95!! I feel this is theft by deception, as their ad makes it impossible to locate Terms and Conditions until AFTER I received the trial product. There is NO link to this agreement on the trial ad, and I went back to it many times to read the fine print!
Even further, when you receive the product, the package name is different than what the ad calls it. The product is labeled as 'Phenterthin', not 'Pentrazine 37.5'.
NEXGEN LABS advises when you receive the trial to then set up an online account, which I did... THAT IS WHEN I FOUND OUT ABOUT THE CHARGES!! IT IS WRONG, DECEITFUL AND OUTRIGHT THEFT!! I too, will be at my bank on Monday morning to dispute this $49.95 charge. This company should be shut down or at least, be fined for deceiving consumers and made to change their promo ad for the $4.95 trial to CLEARLY state the terms BEFORE you hit the submit button, not after.