Peoples First Financial / Did not do as promised for home Modification
I am writing in regards to Peoples First Financial because these people have had me tied up in a Modification claim since September of 2008, and as of March 23, 2009 I have not received any information about my claim. Upon calling them on March 23, 2009 they told me that I could not get a refund in the amount of $2, 495.00 because I took it upon myself after talking to the Better Business Bureau and finding out that they had several complaints against them from other clients, and also had a grade F with the BBB. The representative that I spoke with today said that BBB here in Tennessee had nothing to do with them in San Diego, CA. and that the complaints that they had against them had been settled.
This company has been supposely working in my behalf since September, and never contacted me on their own without me calling them and asking for the representative that was suppose to be my contact person to call me back by leaving several messages on recording systems. When I finally got to talk to him today, he stated that I would have to send a email in to the Refund Department of Peoples First, but I probably would not get any type of refund because I broke the contract by calling Countrywide to see about making several payments on my home so that I would not lose it. I was currently seven months behind with no calls from Peoples First to let me know the status of my claim at all. The rep. said today after telling him that I wanted my claim closed and my money back that Tennessee could not do anything to them because they had different laws in CA., and that it would be a waste of my time.
I have had two representatives from Peoples First, and the first one called me and said that he was no longer with Peoples First, and gave me everyones name that had something to do with them, phone numbers along with their extensions, and their business title. I think if there was any way at all these people should have to award each client their money along with being put out of business so they will not scam other people. My contact person also stated that if they were in such a downfall why would their name and company still be telecast on the TV.
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