Panera Bread reviews and complaints 1
View all 1522 complaintsPanera Bread - salad/customer service
2/1/2019
I went to Panera on my lunch break. First, the staff was pretty rude. It was busy so they probably were stressed out. Ordered my lunch and waited for my to-go order. Asked for EXTRA salad dressing but received no salad dressing. I drove 20 minutes there and back for them to forget it. Even when I asked if they got the extra dressing they said yes. Very disappointed. This is the second time they messed up my order and also the 5th time I have been disappointed with the customer service.
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