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One Way Furniture / Seriously... save yourself a headache and order elsewhere

United States
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Seriously... save yourself a headache and order elsewhere. I NEVER write reviews, yet felt the need to share my experience to save someone else the hassle. Without making this an essay I will say first of all it is near IMPOSSIBLE to get to speak with a customer service rep after you have placed an oder. I was charged for a desk and chair and never received the desk. I told them not to send the chair the day after it was ordered, by email of course as all you get on the phone is an answering machine, as I realized it was too small. It was sent anyway, and my hassle to return. I ordered the desk in January, and after my credit card was charged, I was told it was backordered until April 1st. It is now the 13th of April and I called them to find out the status. I used the line to place an order as I knew that was the only way to speak to someone. Of course they had no idea and was not even aware I never got the desk. After a lot of arguing, I have a "request" to have my credit card reimbursed. Save yourself. Stay away.

Bo

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