We picked out Mycontractor.com from San Jose's Tapestry Art Festival based on all the glory services that they provide such as free design with software and estimate, flexible schedule, and no payment until satisfied etc. They sent a man named Kevin Kawley to our house. He spent 3 hrs talking about what the company can do, taking measurements, and showing off his company's reputation. What disappointed us is that the "Software" they use to design is "PEN & PAPER". The guy said he doesn't know why people at the show said there's software b/c they don't have it. And then when we went on to the work schedule, he said no way that they'll work around the client's schedule. They work 8am-4pm and that's it. If we can't accommodate that, go get a handyman. Continue on to payment, only the last 10% of the project that will be paid upon job completion, not the whole project cost. He promised to get back to us with an estimate in 2 days...NEVER HEARD FROM THE GUY. We called him and he said he did send it but he can send it again. We believed him...waited and waited a few more days... he disappeared. A couple days later, someone else from Mycontractor.com called and said Kevin Kawley got fired and apologized blah blah blah. They said Kevin never passed along all the measurements so they would have to come to our house again in order to give an estimate. I told my husband to forget it since they're flaky. They kept calling and calling us all week, begging for a 2nd chance. My husband felt bad and agreed to give them another chance. We purposed came home early on Fri to wait for them, guess what, NO CALL NO SHOW. They don't have business with us yet and they're already this bad. Not in a million years that we would go with this company.