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1 San Jose, CA, United States Review updated:
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We picked out from San Jose's Tapestry Art Festival based on all the glory services that they provide such as free design with software and estimate, flexible schedule, and no payment until satisfied etc. They sent a man named Kevin Kawley to our house. He spent 3 hrs talking about what the company can do, taking measurements, and showing off his company's reputation. What disappointed us is that the "Software" they use to design is "PEN & PAPER". The guy said he doesn't know why people at the show said there's software b/c they don't have it. And then when we went on to the work schedule, he said no way that they'll work around the client's schedule. They work 8am-4pm and that's it. If we can't accommodate that, go get a handyman. Continue on to payment, only the last 10% of the project that will be paid upon job completion, not the whole project cost. He promised to get back to us with an estimate in 2 days...NEVER HEARD FROM THE GUY. We called him and he said he did send it but he can send it again. We believed him...waited and waited a few more days... he disappeared. A couple days later, someone else from called and said Kevin Kawley got fired and apologized blah blah blah. They said Kevin never passed along all the measurements so they would have to come to our house again in order to give an estimate. I told my husband to forget it since they're flaky. They kept calling and calling us all week, begging for a 2nd chance. My husband felt bad and agreed to give them another chance. We purposed came home early on Fri to wait for them, guess what, NO CALL NO SHOW. They don't have business with us yet and they're already this bad. Not in a million years that we would go with this company.

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  • Jo
      25th of Oct, 2008
    -2 Votes

    I was one of the sub-contractors for the company ...They dont pay there subs causeing them to put liens on customer homes . I dont recomend MyContractor for nothing

  • My
      12th of Feb, 2009
    +2 Votes

    MyContractor uses software by Reno Works, an industry leader and partner, to design many of our projects. Many estimators and customers prefer to hand draw their projects, or hand draw the initial design and then use a computer to create more detailed plans.

    Kevin Kawley, the representative named above, is no longer with MyContractor.

    Most sub-contractors are paid in full at the completion of of our jobs. Unfortunately, sometimes subs are not paid in full due to warranty issues or other quality control measures. Once a job has been completed, inspected and has final permits signed off, we will release any outstanding monies owed.

  • Cl
      19th of Feb, 2009
    0 Votes

    These guys are schiesters. The only way to get even with them is to show up at the home and garden shows and stand in front of their booth and let everyone know how they conduct business. I have a full schedule from Concord to San Jose to do that very thing this year. We have posted complaints with the Better Business Bureau with not much success. Painful lesson since we have a kithchen that basically will need to be redone. No shows no response to calls as you have all indicated. Got to hit them where it customers need to be warned in person whenever they set up shop at the shows. We had the no show after the work, after the payment on what was supposed to be the point where they agree for the corrections.

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