The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Morton Buildings, Inc / 100K Ag Barn

1 252 W Adams St,Morton IL, United States
Contact information:

My barn is now 3 months late. It has been one lie after another. They put the dirt pad and cement floor and then delivered the barn in pieces which took up the entire entrance to the farm. Port o Potty and dumpster as well. Really lovely around the holidays. At first I was told they were running behind and it would go up two weeks late. I went along. That would have been Thanksgiving week. Then I was told due to weather it would be Christmas week. I went along. I now know they were building other peoples barns, They showed up that Monday only to tell me that the main uprights were built wrong so they were not coming back until "After the first of the year". That is when I started complaining. As soon as I mentioned damages my salesman bolted and some guy named "Elmer" from the local office actually tried to convince me I caused this! (An aside.. I am a widow having just lost my husband 15 months ago). While everyone needs a barn for their own reason in my case it was even more so as I am left with a farm in my loss and a barn over this winter would really have eased my life. My complaining got the job started and they showed up just after Christmas and worked through the weekends. BUT yesterday they realized they had the wrong color steel ordered for the eyebrow on the building. They actually told the sub contractor (Great guy) to put it up anyway! I did not approve this so now it will be another two week delay. Truly this barn which is unfinished on the inside and I STILL have to put in the electric, demising walls, plumbing etc. Will not be finished until spring! I have been treated like a dumb woman even by the "Customer Service" team at the corporate offices. No surprise when today I spoke to the "Head of Customer Service" David Balkeman. He just said OK, OK to my complaints, offering no solution, and claiming he could not do anything it was up to the LOCAL office! I have been reduced to screaming. They do not care. There are no ethics here. I knew he was just telling me a story and I am VERY persistent. I finally spoke with Lola Olson who is the executive admin for John Russell CEO of Morton Buildings, Inc. I am currently waiting for a call from John. I have spent untold hours of my time away from working and my life dealing with this. Isn't that why you buy a prefab barn so you DON'T have to be managing every inch of the project? Today I also discovered they are going through a "Transition" at CEO level. Which may explain why the inmates are running the asylum. My advice is threefold: -MARK UP THEIR CONTRACT!!! READ IT VERY CAREFULLY. -MAKE THEM OPEN EVERY PIECE THEY DELIVER TO THE JOB SITE AND DO NOT LET THEM DELIVER UNTIL YOU HAVE A WRITTEN START DATE and FINISH DATE with DAMAGES DELINEATED. -I PAID IN FULL WHEN THE BUILDING WAS DELIVERED. DO NOT DO THIS! !!! HOLD AT LEAST 1/3 back until FULL COMPLETION and FINAL OCCUPANCY is SIGNED BY YOUR COUNTY/CITY. I hope this saves you some pain

Jan 12, 2016

Post your comment