Midtown Ace Hardware — customer service
[protected] - 4:46 pm Cashier allowed customer to take a cell phone call while checking out, while I was waiting to check out. This customer held up the people behind her for 10 minutes. When I called the manager, I was informed that cell phone calls were allowed. Bad customer service. I would like to see better training of cashiers/managers about not allowing cell phone calls at the register, as well as a sign.