The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Men's Wearhouse / alterations

1 Altoona Pa, United States

I purchased two suits from mens warehouse and had to wait several days for the only person capable of measuring.
When she measured, the cuffs are not as long as I like but I have a flatter pair of shoes so I can still wear them.
I purchased a second suit a few months later and the only person capable to measure for alterations wasn't available and was told they didn't know when she would be.
They then gave me the number to their tailor and was told I could take it to them myself.
I did and the quality of the tailoring was horrible.
Double creases on both trouser legs and a gathering of material on one inseam and both cuffs have material gathered.
None of the alterations were smooth and just look terrible.
I contacted Men's warehouse customer service only to get the runaround.
I said I want to return the suit according to their policy and they will not honer it.
In the commercials the owner George says "Your going to like the way you look, I guarantee it".
Well, I don't, and he didn't.

Post your comment