Mattress Expo / Misrepresentation, plain and simple
On 7/2/2006, Kirk Hudson sold us the Southerland Dreamliner twin mattress 'set'. We picked it up ourselves, but only after getting home did we discover that the mattress 'set' was not the expected mattress and box spring, but mattress and box platform--no springs--just wood, cardboard, and fabric! We'd never heard of such a thing, and he never mentioned it. We called the store, only to be told that there was a $149.00 fee to be allowed to purchase a higher priced mattress. There were NO refunds! The mattress hadn't even made it out of the plastic. He told us that the 'box platform' was common in lower priced mattress sets, and you'd need to spend more than $500 on a twin set before you would get one. We called around--like we should have done before trusting this guy. Sure enough, Mattress Firm had a mattress set for around $200 with a box SPRING.
Mattress Expo Dawsonville
837 Hwy 400 South
Dawsonville, GA 30534
Corp Customer Service: [protected]