I bought a pair of glasses that came with magnetic sunglasses. The day after I received them, the lens fell out. I brought them back to have them fixed. They did a temporary fix and had to order me a new pair. I was told it would take at least two weeks express. Well, after about 31/2 weeks, I called. I was told that they still had not received my replacement pair. The following day, LensCrafters left me a message stating that they no longer carried the frames and that I could come in and pick out a new frame. I went into the store and was told that I could get new frames, but not with magnetic sunglasses. I informed the staff person that the reason I pick these particular glasses, was because of the sunglasses. I need them for work. They told me that I could not get them with sunglasses and there was nothing they could do to rectify the situation other than give me a new pair without sunglasses. They tried to give me a cheap clip on sunglasses at no cost to me. I informed them that was not satisfactory to me, that I wanted the magnetic sunglasses. As it stands, I am still wearing the broken glasses with the magnetic sunglasses. I did inform them that if I had a problem with them, that I will be back.