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I was admitting into Kirland clinic to have an outpatient surgery on my right foot. I was told by my doctor to go to the lab and have my lab work done before my surgery to save time on the day of my surgery. Went in had my surgery, one week later I received my bill for my co-pay for my surgery. Paid the bill then 2 days later receive another bill for another co-pay. Account numbers just one number off. They have billed me $300.00 for lab work, then $300.00 for my surgery. Have been going round and round with the billing department for 3 years now about this bill. No one can seem to tell me why this was done. I am getting ready to call the head of the hospital to see if some one can get this straightened out.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a patient at Kirkland Clinic for four years, this past month I started receiving $400 invoices for each visit that I had since UAB and Kirkland Clinic merged, all of 2014. I am a cervical dystonia patient, and I have to see the doctor every 2 1/2 months. They also told me my future visits would have this same deductible, $400 for hospital and $40 for doctor. I think this is unreasonable for an ongoing illness. It would be different if this was a one time treatment, but I need my treatment now every two months. Is there anyone else having the same problem?
I had a problem like this once. It wasnt with kirkland but I paid off a medical bill and then recieved another a month or so later good thing I saved it. I faxed them copies it was paid and called my insurance company.