Irish Jacks / Keith Butler
Having purchased 4 dogs from Irish Jacks over the past 4 years, I am writing to voice my disgust with the position taking by Keith after he parted ways with Susan Sarao and Irish Jacks. I find it unconscionable that Keith waited 5 years to come forward with his "truth" about the ethics and business practices which he was instrumental in implementing being "office manager, web designer etc" for Irish Jacks.
Before those of you with complaints come forward with this witch hunt against Susan, please consider the source and motives of Keith and how such a "knowledgeable person" as he could have waited 5 years to come forward and utilize this forum to promote his personal attack for the sole purpose of destroying a business that he could no longer extort money from.
I can only speak of my own experience as both a client and long-time dog breeder (ironically, not of Jacks). Having visited Violet Meadow Farms on several occasions thru the years, unannounced, I found the facilities to be clean, bright with lots of room for the pups, both inside and outside. My dogs were vetted immediately after purchase and found to be in good health, well socialized and thriving.
Unfortunately, it is apparent that Keith has embarked on a vicious disinformation campaign, forgetting that as Manager, he is implicating himself since he is surely of a sound enough mind to make his own decisions if he felt such an environment was so detrimental to the product he was selling (puppies) with great enthusiasm. I personally purchased 2 puppies thru Keith, who was unremorseful over either their heritage, suitability for breeding as future stud dogs (considering one was in fact from the Heff line), selling price. Rather, he went on a rather extensive sales campaign, praising the virtues of the dogs imported from Ireland and the fact that they came from the finest breeders and were carefully monitored. I have, in fact, seen the import papers on my puppies which were readily available and was given my puppies' vaccination records from Susan.
I urge all of you to consider Keith Butler's motives and form your conclusions accordingly. I have come to realize that Keith is merely a small man; a cyber bully, who is acting like a vindictive child who did not get his candy, and is now throwing an on-line temper tantrum. I applaud Susan for her restraint in her reply; I am not sure that were I in a similar situation I would be able to be as reserved. It is my fervent hope that she utilize every legal means possible to put an end to this Cyber-bullying by Keith and be able to operate her business without the caustic bashing by a self-serving, small man as Keith Butler.