Horizon Advertising and Email Lists review: mass email list service

Americaint.com, a seller of mass email lists of personal consumer email addresses appears very likely to be is internet scam, please see the evidence below and investigate this organization.

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I purchased an idaho state list of 353, 813 consumer email addresses.

After sending the first 500 emails, I checked to see how many were rejecting and there were 433 rejections, mostly "address not valid" and "rejected by server". Because, for a private individual using an email service like gmail, sending even 500 emails is time consuming and laborious, I did not waste my time sending any more.

Americaint.com guarantees 40% - 70% success rate.

This failure rate of 86.6% with only 13.4% appearing successful is fully unacceptable and comes nowhere near meeting there guarantee.

If americaint.com simply used one of the many email address validation services that are available, they would quickly see this problem. They either don't or they do and ignore the failures, sending all 86.6% bad addresses along with the 13.4% that will succeed.

I notified them of this problem and they referred me to their guarantee which states "because of the nature of our business, we cannot provide a refund".

I insisted, they requested evidence of the failures, I provided them a screen view showing all 433 rejections and a list of the 500 entries form their list that I sent to. They again refused a refund saying that they would not consider my evidence unless I had emailed all 163, 000 addresses!

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Other signs of americaint.com being an internet scam are:

It can be difficult to find a mass emailing service that provides addresses for individual citizens. Most services will only provide business email addresses. They have tapped into a market of a somewhat dubious nature wherein they have minimal competition.

- they require full payment up front.

- they refuse a refund.

There are signs that they may be a small or even 1-person entity masking themselves as a sizable multi-employee organization:

- out of approximately 15 interactions with them, all resulted in communicating with a single individual who called himself tim.

- when I posted the initial complaint on their web page "contact us" link, the response was from tim.

- every email I sent to there "[protected]@contactai.com" email address was responded to by tim.

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After speaking with tim who said he was on his mobile phone and at home, I called their web page's "customer service" telephone number during there posted normal business hours so that I wouldn't bother tim at home, and my call was answered by tim. Tim's mobile phone number is included in his emails and is a completely different number with a different area code than the web page's customer service number.

- their communications seem to over-utilize the words "we" and "our".

- they do not make any physical address of their business available. Their web page's "contact us" link shows no street address, only that they are in deerfield beach fl, and no way to contact them by mail. They only permit contact by telephone, fax and email. Neither do their email communications show any physical address.

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At your request I will provide the following detailed information:

The purchased email. Csv file.
Email history showing the 500 emails sent.
Email history showing the 433 rejections.
Evidence of my payment of $179 to americaint.com.
Copies of all emails that occurred between myself and americaint.com.