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Home Depot / shower head

1 121 Dorman Centre Dr Spartanburg, SC 29301Spartanburg, SC, United States Review updated:
Contact information:

I drove and hour to purchase a shower head that Home Depot told me on the phone they had. When I got there they didn't have it. All they had was the display which was laying there. I picked it up and went to the service desk and asked for a manager to see if I could purchase it. They said it may not work but I said I'll buy it as is. They told me no. I offered to pay full price. The lady Karen that works in plumbing still said no because the manager had said no to her on the phone. I drove just over an hour and would have been happy with the shower head. They only had the one bronze one that was a display. Finally I gave up and drove all the way back home without a shower head that I needed that they had. This is ridiculous. I will not shop at any Home Depot anymore. Lowe's will get my business. This was the Home Depot in Spartanburg SC on Dorman Centre drive. The ladies name that went out of her way not to help me was Karen.

To
Jan 20, 2019
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Comments

  • Fi
      20th of Jan, 2019
    +3 Votes

    Most people who claim they won't be back to a store or restaurant usually go back within a week.

  • Km
      20th of Jan, 2019
    0 Votes

    Why didn't you just select another shower head. Chances are the display was fake, and even if its not fake, manufacturers usually don't charge retailers for the display model so it would be illegal for Home Depot to sell you something they didn't pay for. When Home Depot received the box with the display it likely said DoNotSell

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