Halo Debt Solutions / Unauthorized charges
On January 5, 2009 I began working for Halo Debt Solutions as a debt consultant. This is a commissioned base job, the more people I can help get out of debt the more I got paid...so I thought.
Very early on I knew it was not what I expected. There were very little rules and absolutely no oversight of the debt consultants. At my previous company my calls were recorded and we would review them for accuracy and honesty, at the very minimum once a week. Halo has no script...you write your own...so you never know what you will hear come out of a consultants mouth.
Even though the consultants have little oversight, they are extremely less successful than the other debt solution company I worked for, this I cannot explain. What this mean though, is that they have opportunity to help more people than they are helping.
I immediately decided this was not for me. I began to look for other work. During this time I enrolled as few clients as I possibly could because Halo did not instill the confidence in me that they would help my clients. I was right.
One of the first clients I enrolled in the program, never received her welcome package. This was to be received approximately two days before the start date. Two months into the program and several hundreds of dollars the client had still not received her welcome kit. I had put multiple notes in the system for the client to be contacted by her account representative, only two messages were left. I spoke with my client again and she stated she would like to cancel and a refund. I transferred her to Kemarie Mcminn, who sent her to someone else, they processed the cancellation but refused her a refund. They done absolutely 0 work for her, kept her money, and then charged back the commission they paid to me for her enrollment. They stole from the client and their employee.
I began feverishly looking for another opportunity. I found one, took a three-day vacation, and Brett Russell fired me via voicemail. I guess while I was on vacation he found information about me planning to leave when I returned. When they fired me, it was the day before payday. They refused to give me my check. I worked for two weeks without pay, they also will not pay me the commission due on others I have enrolled.
I plan to make it my mission to tell people the truth about Halo, not one management person has an ounce of integrity.If you are enrolled with Halo, I urge you to cancel.
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