Menu
CB Hair and Beauty Salons Hair Today Gone Tomorrow 75th Street 836, Naperville, IL, 60540, US
Hair Today Gone Tomorrow company logo
Hair Today Gone Tomorrow
reviews & complaints
Hair Today Gone Tomorrow company logo

Hair Today Gone Tomorrow

75th Street 836, Naperville, IL, 60540, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
K
10:52 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hair Today Gone Tomorrow - refund owed to me!

I prepaid $4545.00 for a package of 9 sessions for the following treatments: underarms, bikini line, full legs, and bikini ext. There was a "buy 1 get 1 free" special so the bikini ext. Was free. The prepaid package amounts were: $495 for the underarms; $765 for the bikini line; $4050 for full legs; and bikini ext. = $1575 (but was the buy 1 get 1 free) - the total they calculated and charged me for came to $4545.00 (even though it doesn't totally work out with the #'s above). The technologist I signed the contract with was kate hartwig. She was very nice.
I had used various #'s of sessions dependent upon my hair growth for that area. When I was about halfway through my sessions (give or take a few), I discussed my hair loss progress with a technologist and l explained that this service did not seem to be working for me. She agreed that I did not have as much hair loss as expected. I decided not to continue any more services considering the unfortunate outcomes thus far. The technologist indicated to me that I would have $2000.00 returned to my credit card within 4-6 weeks. She also said to call the corporate number to ensure they stay "on top" of my refund.
About 3 days later, hair today gone tomorrow no longer existed! I was shocked! There was no one from the company to even talk to! I called the voicemail box phone # that everyone was directed to call. I left 3 messages with all my information and never heard from anyone! Then the vociemail box was always completely full no matter how long I waited to call over and over again!
Now, i'm out $2000.00 - I feel they stole it from me.

Read full review of Hair Today Gone Tomorrow and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
C
C
celisa
Joliet, US
Sep 20, 2010 11:18 pm EDT

same thing happened to me

C
C
celisa
Joliet, US
Sep 20, 2010 11:18 pm EDT

Same thing happened to me. Nu U med spa in taking former clients [protected].
Contact the Better Bussiness Bureau [protected]
also contact
Lisa Madigan for Illinois State attorney generals office [protected]
and let then know what happened. Read my last posting and it will give more details. Good Luck

S
S
SkyWlf77
Girard, US
Mar 10, 2010 1:53 am EST

Unfortunately, these fly-by-night companies are popping up more and more. However, you do have recourse.

First of all, you can do some further research on the company and see if you can come up with more information like their corporate headquarters (if they are/were a chain) or any higher-ups and use this information to file a small claims case against them. Keep in mind, however, that actually getting your money back may prove impossible.

Your other option is to take all the information you have plus any cancelled checks, bank statements, receipts, etc. and go to your local District Attorney's office. It's a pretty safe bet that you aren't the only one this happened to and they may well already have information about similar cases and can add your case to it or this may be the beginning threads of a large investigation. Again, a refund of your money may or may not occur, but if you don't try it definitely won't happen. Companies like this count on customers just "writing it off"...Don't let them get you!

Good luck!

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.