Hair Today Gone Tomorrow / REFUND OWED TO ME!
I prepaid $4545.00 for a package of 9 sessions for the following treatments: underarms, bikini line, full legs, and bikini ext. There was a "buy 1 get 1 free" special so the bikini ext. was free. The prepaid package amounts were: $495 for the underarms; $765 for the bikini line; $4050 for full legs; and bikini ext. = $1575 (but was the buy 1 get 1 free) - the total they calculated and charged me for came to $4545.00 (even though it doesn't totally work out with the #'s above). The technologist I signed the contract with was Kate Hartwig. She was very nice.
I had used various #'s of sessions dependent upon my hair growth for that area. When I was about halfway through my sessions (give or take a few), I discussed my hair loss progress with a technologist and l explained that this service did not seem to be working for me. She agreed that I did not have as much hair loss as expected. I decided not to continue any more services considering the unfortunate outcomes thus far. The technologist indicated to me that I would have $2000.00 returned to my credit card within 4-6 weeks. She also said to call the corporate number to ensure they stay "on top" of my refund.
About 3 days later, Hair Today Gone Tomorrow no longer existed!! I was shocked! There was no one from the company to even talk to! I called the voicemail box phone # that everyone was directed to call. I left 3 messages with all my information and NEVER heard from anyone! Then the vociemail box was always completely full no matter how long I waited to call over and over again!
Now, I'm out $2000.00 - I feel they stole it from me.
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