Gmac Finance / ridiculous late fees!
My husband and I have been driving cadilacs now for over 8 years. This past june the lease on our 2004 escalade was up. Due to a death in the family we were not in the market to lease another vehicle. (we are using my mothers car until her lease is up because we can not afford three car payments). Unfortunately we returnded the vehicle two weeks late due to mechanical problems with the other vehicle. But we did not just return it late we called mcguire cadilace to make sure it was okay. The women on the phone responded you guys are great customers they usually give you two weeks grace! Well a couple of months ago I received a bill for $1470.86. So obvioulsly I called and they said well we charge you a percentage of the lease for returning the car late! Mind you the truck was already sold at aution, it was in mint condition and I returned it with an automatic start which I installed myself. So I figured okay I am sure we could work this out, I offered to give them a months payment ($882.00) and they refused! They were willing to take of 10% and I refused. I feel like they are just taking advantage of us, basicly they are robbing their customers. With todays ecomnomical situation we are all feeling the crunch. Then I asked if we could set up a payment plan and the nasty women said we don't do that we will still turn over to collections. So as I see it there is no reason to pay what they say we owe if they are going to ruin my credit.
I would greatly appreciate any and all help you may be able supply!
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