Genie slim jeggings — Company double charged my credit card
I call to order these jeggins after seeing them advertised on tv. I called on December 29th and when I placed my order the machine would not let me hang up the phone without trying to get me to order more stuff.everytime I would say no or press the number for no it keep asking me what size I wanted. After about a hour of saying no it finally said ok your order has been place and that I would get a email in the next 20 minutes. I waited and never got a email conformation. So i waited 24 hours and went to customer status to check and it keep saying there was no order for me. I got suspicious and went online to reviews and saw the bad reviews so I call the 1-973 number to cancel my order and they had no record of my order so I check my credit card and there was a pending charge for twice the amount of my order. I call my credit card company and report to them. They told me that they would put a hold on the amount I said was fragelent and for me to file a dispute the next day when someone was in the dispute office. The next day I called customer status and still no record of my order so I called my credit card company back to file the dispute and try and cancel the charges. They could not do anything until that company applied the charges but they told me as soon as they did to call back. I checked my account everyday to make sure they had not charged my credit card. Seven days later I get a email conformation from customer statue with the charges on them. They had charge me for two set of jeggins plus an additional $19.98 processing and handling charge and a $4.99 shipping safeguard fee which they tried to get me to get the safeguard fee when they had me on the phone for $7.99 and I said no. So I called customer status when I got the email and told them I wanted to cancel my order that they had charged me for things I didnt even ask for. She ask me was I ms and said my name and I said yes she paused a minute and then said your order is cancel. I asked for a conformation number and she gave me my order number I said that's my order number she said it's the same. I said have y'all charged my card she said it was a pending one and I shall see it gone in a day or two. I keep checking my card to see if it's there. So the moral to this story is don't trust this company. I will not order from any of the tv advertisement again. Be aware these are not the companies they have brought rights to these companies products.